Frequently Asked Questions
What types of products do you carry?
We carry a wide range of health and wellness equipment including durable medical equipment (DME), mobility aids, diabetes care supplies, wound care products, and clinical supplies.
Do you ship across the United States?
Yes, we ship to all 50 states. Shipping rates and delivery times vary by location and product.
Are your products covered by insurance?
Some of our durable medical equipment may be eligible for insurance reimbursement. Please consult your insurance provider for coverage details.
What is your return policy?
Please refer to our Returns & Refunds policy page for full details on eligibility and the return process.
How do I contact customer support?
You can reach us via our Contact Us page. We aim to respond within 1–2 business days.
Are your products FDA-cleared or medically certified?
Many of our products meet applicable regulatory standards. Product listings include relevant certifications and compliance information where available.